About the role Be part of Jollibee Group's newly acquired cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery! This full-time Head Barista role at Jollibee Group is an exciting opportunity to lead a team of baristas and contribute to the exceptional customer experience. What you'll be doing Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service Responsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service. Develop and implement innovative coffee and tea-based menu items to enhance the customer experience Ensure the coffee bar is well-maintained, clean, and organized at all times Assist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyalty What we're looking for At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment Must have a strong knowledge on specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles and trends Excellent customer service skills and the ability to provide a memorable experience for guests Passion for the hospitality industry and a commitment to delivering exceptional service Apply now and experience the JOY! FCJB Foods Inc - CMCR/TBB., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
