About the roleBe part of Jollibee Group's newly acquired cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery!This full-time Senior Barista role at Jollibee Group is an exciting opportunity to lead a team of baristas and contribute to the exceptional customer experience.What you'll be doingManage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer serviceResponsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service.Develop and implement innovative coffee and tea-based menu items to enhance the customer experienceEnsure the coffee bar is well-maintained, clean, and organised at all timesAssist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyaltyWhat we're looking forAt least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environmentPreferrably with strong knowledge of specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles, and trendsExcellent customer service skills and the ability to provide a memorable experience for guestsLatter art experience is a mustPassion for the hospitality industry and a commitment to delivering exceptional serviceApply now and experience the JOY!**FCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
