Deployment Project Coordinator

Cebu City, Cebu
Permanent
Full-time

1 month ago

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .JOB PURPOSE/MISSION/SUMMARY:This role is responsible for supporting deployment projects across all phases by collaborating with Project Managers, coordinating with stakeholders, and managing tasks independently. It involves mentoring new team members, monitoring orders and shipments, resolving delivery and scheduling issues, managing deployment changes, and ensuring accurate tracking of order-to-invoice and returns data. The role also includes reviewing project documentation to mitigate risks and proactively escalating issues to ensure smooth installations.KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:

Support PMs across all project phases by independently managing assigned tasks
Identify and resolve issues, reconcile inventory discrepancies, and escalate risks proactively
Provide first-line support for newly trained PMs and DPCs regarding business processes.
Lead internal and customer-facing calls; document minutes, update actions, and track progress
Interface with customers, installation partners, and internal teams during installations, offering bridge support during critical rollouts.
Manage hardware orders, monitor shipments, and ensure timely delivery
Interpret customer POs and handle returns, pickups, and disposals
Maintain and adjust deployment plans based on delivery changes
Resolve scheduling conflicts and manage on-site disruptions during installations
Work with customers to gather asset data, confirm deliveries, and assist with deployment-related tasks.
Initiate asset acceptance to ensure proper inventory relief and closure of deployment activities.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

Proficiency in Microsoft Office tools, including Word and PowerPoint
Advanced Excel skills (formulas, functions, tables, ranges)
Strong analytical thinking, data reconciliation, and problem-solving abilities
Excellent oral and written communication skills
Strong customer service and interpersonal skills
Proficient in English and the language of the customer being supported
Able to prioritize and meet tight deadlines
Comfortable with overtime/weekend work during rollouts
Experienced in customer-facing roles and cross-functional collaboration
Proactive in issue identification and escalation

EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:

Bachelor's Degree
Advanced Excel skills; familiarity with MS Project
Experience with SAP and Business Objects (preferred)
2+ years in hardware deployments, logistics, order management, or project coordination
Knowledge of Project Management Life Cycle; certifications are a plus
Familiarity with Lexmark devices and packaging (preferred)
Basic understanding of logistics operations (e.g., staging, last-mile delivery, global services)

Share this job:Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at https://www.xerox.com/en-us/jobs/connection and explore our commitment to connection and belonging! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxTARecruiting@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.© 2026 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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