Deployment Project Coordinator
Xerox View all jobs
- Cebu City, Cebu
- Permanent
- Full-time
- Responsible for planning and designing enterprise-wide business solutions for external customers.
- The Technology Transformation SME is accountable to lead the requirements gathering and implementation of all new Technology deployed within the GRSO GCC direct and indirect organization across all supported geographies.
- The SME will liaise with XDX teams as well as operational teams to ensure the correct set-up and processes are created, signed off and deployed.
- The role will also have responsibility to maintain and support existing technology including telephony
Specific:
- Indiviudal contributor
- Global role accountable for GCC Americas and EMEA support
- No financial budget
- Act as SME on behalf of GRSO GCC teams within XDX led projects to define requirements for new technologies to be implemented
- Liaise with operations team to ensure all requirements are captured and documented correctly
- Ensure alignment and sign off
- Work with Technical teams to design functionalities and test that they meet the scope and requirements
- Work with training and process teams to prepare operational deployment
- Monitor and track roll out within all operation
- Support operations in early life days to learn how to manage and monitor the new technology
- Work with XDX team for current system upgrades