IT Helpdesk Support Staff

COL Financial

Mabalacat, Pampanga
Permanent
Full-time

3 days ago

Monitor and manage daily data center operations, including company assets, equipment, server room temperature, power supplies, and air conditioning units.
Handle daily IT operations for systems and office equipment (Windows OS, PCs, laptops, Wi-Fi, printers, and mobile devices), including startup and shutdown procedures.
Provide technical support, installation, troubleshooting, and escalate incidents to the COL IT Infrastructure and Operations Teams when needed.
Report system and application issues found during monitoring and assist with daily IT procedures.
Prepare and submit required daily and monthly reports.
Perform other related tasks as assigned.

Bachelor’s Degree in Information Technology, Computer Science, or any related course.
2–3 years of relevant work experience preferred (fresh graduates are also welcome to apply).
Willing to work on shifting schedules, including weekends, holidays, and night shifts if needed
Knowledge of computer network equipment (switches, routers, basic firewall) is an advantage
Familiarity with Linux OS and any programming language is a plus
Must be residing in Angeles, Pampanga, or nearby areas

Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave

Entry Level / Junior, Apprentice IT and Software Financial Services 2 openings Bachelor's degree graduateCOL is the country's most trusted wealth-building partner, helping over 500,000 Filipinos invest in stocks and mutual funds.For over 25 years now, COL has been committed to empower Filipinos to build their wealth and achieve financial independence, by providing them the tools and guidance they need to make smarter investing decisions.

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