Performance Coach (Dumaguete)

BSA Solutions Inc.

Dumaguete City, Negros Oriental
Permanent
Full-time

26 days ago
Apply easily

Escape the ordinary and start your career journey with us.
Embark on a fulfilling and engaging career with BSA Solutions Inc.
Generous benefits + personalized learning and development.

About UsWe are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire and empower young talents to be the heroes that drive business growth. We are more than just a workplace. We are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.About the RoleThis role is pivotal in creating a positive and nurturing culture, that allows team members to grow both personally and professionally.The duties and responsibilities of the Performance Coach are;

Be an ambassador and role model of 5 ELK’s values
Reviewing daily productivity reports
Conducting one-on-one individual catchups with team members weekly
Documenting feedback and any action plans
Escalating queries or concerns to the most appropriate department
Conducting performance coaching sessions where appropriate
Facilitating team member appraisals
Maintaining employee records (including pre-employment, leaves, and ongoing feedback)
Notifying clients of any attendance matters (vacation leave, sick leave, etc)
Answering inbound calls through the 5 ELK hotline

OTHER RESPONSIBILITIES

Support the internal team with new initiatives and projects
Identifying areas for process improvement
Promote and enhance the interests and reputation of 5 ELK

Requirements

Bachelor's Degree in Management or relevant leadership experience;
Good command of English and excellent communication skills;
Analytical and have high attention to detail;
Ability to manage the individual needs of multiple team members
Ability to handle strictly confidential information
Passionate about process and innovation
Genuine ability to build rapport easily and quickly
Ability to communicate at all levels with empathy and professionalism
Ability to take on feedback and grow within a team
Ability to work under pressure and to deadlines

BenefitsOur Client Offers:

Work from Mondays to Fridays only (fixed dayshift schedule and weekends off)
200k HMO (1 free dependent at the start date of your employment)
Paid Australian holidays
Competitive compensation
2 weeks vacation in December
Monthly awards, attendance incentive, company events
Personalised learning & development program, coaching and mentoring by qualified and experienced professionals
Modern fit-out & workstation

BSA Solutions Inc.