
Principal Systems Engineer
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
perfect for you! You will play a vital role in ensuring adherence to compliance standards and supporting various
operational processes.Duties and Responsibilities:
- Support compliance topics within IT Infrastructure.
- Support our processes e.g., change, problem and incident management to ensure operational excellence.
- Attend the IT Change Advisory Board and ensure change quality and completeness.
- Organize and facilitate the Service Delivery Meeting to meet and surpass customer expectations.
- Support the reporting activities for management by providing valuable insights and ensuring accurate and timely
- ITIL Knowledge e.g., change and incident management.
- A strong understanding of compliance standards and regulations within GxP environments.
- Good English skills.
- Effective communication and collaboration skills to work with cross-functional teams.
- Experience in supporting audits and inspections is preferred.
- User experience in TrackWise and ServiceNOW.
- Good presentation and Powerpoint skills on management level.
- Strong organizational and facilitation skills.
- Attention to detail and analytical mindset.
- Good stakeholder management