Sr. Specialist, Order Management
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
- As Senior Specialist in Order Management, you are ensuring complete sales order and billing process for supported countries with defined complexity in SAP Global Business Services. Also, daily monitoring is performed including analysis and solution of occurring errors in sales order entry interfaces.
- You are responsible for validation and approval of rebate credit note requests. Review requests with regards to requirements for posting to correct accounts and income statement positions.
- You are supporting local business for sales order management processes and ensure that standards in daily business are kept according to global order management guidelines and concepts.
- In addition, you are managing Order Management processes such as:
- Sales orders are ready to be processed
- Billing are timely posted and released to accounting
- Rebate credit note requests are created with correct data and approved in a timely manner.
- Accuracy of Pricing Validation
- Mass upload of sales order
- Reporting and Presentation
- Stakeholder Management
- Deployment
- Internal control monitoring
- First level support for issue resolution
- Facilitate trainings and knowledge transfers
- Spearhead process improvements
- Other tasks that may be assigned by Team Lead
- Bachelor degree in Accounting, Business Administration or equivalent.
- Broad knowledge in SAP Sales & Distribution(sales order processing, pricing, billing)
- Strong analytical skills, good personal and organizational skills, sensitivity for people, drive for continuous improvement, negotiating skills, capacity for teamwork, reliability and self-dependent.
- Very good command of English language skills.
- With experience in a shared services environment is an advantage
- Willing to work in a flexible schedule (Morning/ Mid/ Night).