Document Management Specialist

Boehringer Ingelheim

  • Muntinlupa City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
The PositionThe Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer's electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.Duties & Responsibilities:
  • Support the management of document lifecycle for Boehringer Ingelheim's controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA's.
  • Handle the coordination of documents and conduct proactive communication with the requestors.
  • Ensures that documents received and handled adheres to the defined quality standards.
  • Support CI initiatives of the team by proposing improvements and standardizations.
  • Handle end-to-end incident management in MyServices.
Requirements:
  • Bachelor's Degree in Business, Finance, or any similar programs.
  • Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills.
  • Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint).
  • Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player.
  • Background in continuous improvement process is an advantage.
  • Experience in a shared service center is an advantage.
  • Background in Document Management System landscape is an advantage.
  • Amenable to work in mid-shift schedule.

Boehringer Ingelheim