Manager - Six Sigma Process Improvement & Digital Transformation
Genpact
Muntinlupa City, Metro Manila
Permanent
Full-time
2 months ago
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better.Inviting applications for the role of Manager, Six Sigma Process Improvement & Digital Transformation!Process Excellence role that would drive business value for client and foster problem-solving and innovative mindset.ResponsibilitiesA Lean Six Sigma Black Belt in Genpact is responsible for managing and executing Improvement & High Impact Projects through usage of Six Sigma, Lean and other methodologies.The role would be responsible for the effective delivery of the projects to support change Management, Program initiative across the organization.Process Improvement: Lead and facilitate the application of Six Sigma methodologies and tools to identify, prioritize, and implement process improvements within an organization.Project Management: Manage end-to-end Six Sigma projects, including defining project scopes, goals, deliverables, resources, and timelines. Ensure successful completion of projects on schedule.Data Analysis: Utilize statistical analysis and data-driven approaches to identify root causes of issues, analyze trends, and make data-driven recommendations for process enhancements.Qualifications we seek in you!Minimum QualificationsSix Sigma Green Belt / Black Belt CertifiedHas worked in a BPO set-up / call center environmentPractical experience in process improvementProject Management SkillsEffective communicator and can relate well with all levels in the organizationProblem solving skills and innovative mindset to solve business challengesPreferred Qualifications/ SkillsSix Sigma Green Belt / Black Belt CertifiedWell-versed on data analysis / statistical testingGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
