
(MALE) Operations Manager (Canadian Performance Apparel Brand)
- Philippines
- Contract
- Full-time
- Manage calendars for the CEO & CMO, prioritizing meetings for maximum business impact.
- Handle all inbound scheduling and stakeholder coordination.
- Attend leadership meetings, capture notes/action items, and ensure follow-through.
- Send daily iMessage updates on sales, revenue, CAC, accomplishments, and priorities.
- Oversee inboxes, drafting and replying on behalf of executives.
- Maintain Google Drive structure, access controls, and legal documentation.
- Act as the communication hub for internal teams and agencies/vendors.
- Run operational meetings, track deliverables, and manage launch checklists.
- Own vendor relationships and contract renewals over time.
- Manage the operational critical path for all product launches.
- Coordinate inventory, creative assets, marketing campaigns, and 3PL readiness.
- Document and improve SOPs for repeatable launch success.
- Track and report on daily sales, CAC, and operational KPIs.
- Build dashboards and generate insights from Excel, Shopify, Motion, TripleWhale, and other tools.
- Oversee expense tracking, vendor invoices, and profitability monitoring.
- Maintain product knowledge documents and CX SOPs.
- Identify process gaps, propose solutions, and execute improvements.
- Anticipate operational risks and develop mitigation plans.
- Proven experience in operations or executive support for a fast-growing business.
- Exceptional organizational, project management, and multitasking skills.
- Proficiency with Google Excel, Slack, Shopify, CRMs, and project management tools (Notion, Asana, Monday.com).
- Strong communication and relationship-building skills.
- Capable of building solutions, standard operating procedures (SOPs), and processes
- Analytical mindset with experience in data tracking/reporting.
- Experience in e-commerce or consumer brand operations.
- Familiarity with TripleWhale, ShipBob, Gorgias, Klaviyo, Postscript, and Loop.
- Experience managing launches or large-scale marketing projects.
- Competitive salary based on experience and skills.
- Fully remote—work from anywhere.
- Generous paid time off to rest and recharge.
- Health coverage after 3 months (for full-time employees).
- Direct mentorship from international industry leaders.
- Ongoing learning and professional development resources.
- Global networking opportunities.
- Flexible hours to support work-life balance.