Japanese Bilingual HR Associate
Fujitsu View all jobs
- Taguig City, Metro Manila
- Permanent
- Full-time
- Service Level
- Ensure that services and deliverables are met in accordance with SLA and quality standards
- Provide support to comply with audit requirements in relation to relevant process
- Customer Relations
- Build and maintain good customer relationship
- Proactively address and resolves customer issues
- Process
- Manage employee lifecycle particularly tasks related to the following: Employee Movements, Regularization, Personal Data Changes, and Offboarding
- Maintain accurate employee records in HR systems
- Prepare employment documents (ex. Regularization Letters) and send HR related emails/announcements
- Create/update internal process documentations
- AskHR Management: Assist with timely assignment of tickets and responding to employee queries
- Create/update Knowledge Articles for PH GDC based on common employee queries.
- Support quality checks as needed within PH HR Operations Team
- Prepares reports as needed by HRBPs and HR Managers
- Maintains an organized database of records, processes, and documents in the shared folder/SharePoint
- Provide recommendations in improving current HR processes
- Team Support
- Proactively participates in meetings with internal team, HRBPs, and GDC
- Act as back-up support for other team members
- Proactively enrolls and participates in trainings and engagement activities
- Provides support to HRBPs and HR Managers within PH GDC
- Intermediate knowledge of MS Office Application (Excel, PowerPoint)
- JLPT N3 certificate
- Good attention to detail
- Good written and oral communication skills in English and other languages (as appropriate)
- Good interpersonal skills and team player
- Good conflict/issues management skills
- Good time management and works well under pressure
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