Specialist HR Services | Spanish Speaker
BHP View all jobs
- Philippines
- Permanent
- Full-time
- Serve as the point of contact for Senior Leaders and People Leaders who need support initiating HR transactions.
- Responsible for triggering HR transactions in the system.
- Interact directly with clients or through HR Business Partners (HRBPs) to clarify issues, gather additional information, and provide updates on ongoing inquiries and transactions.
- Proactively initiate HR transactions in support of leaders.
- Build and maintain strong, lasting relationships with stakeholders.
- Develop a trusted advisory relationship with key internal and external stakeholders.
- Provide support to various HR roles in handling escalated inquiries or issues related to complex HR transactions (from Senior Leaders) that could not be resolved through the standard HR inquiry management process.
- Coordinate and monitor the resolution of complex HR issues and transactions.
- Support client engagements by identifying issues that need clarification and preparing updates on the status of ongoing inquiries and transactions.
- Connect with global HR Operations teams for coordination, troubleshooting, and continuous service improvement.
- Be responsible for performance control of the team and the HR Operations teams involved.
- Fluency in Spanish and English is essential for this role.
- A completed professional degree.
- Proven experience in core Human Resources processes.
- Hands-on experience with HR systems, particularly Employee Central Success Factors (SAP).
- Ability and willingness to work in a global, fast-paced environment.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong understanding of HR tools, workflows, and systems.