PROCESS ANALYST

Cebu City, Cebu
Permanent
Full-time

2 days ago

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .Purpose:

Responsible for collecting overdue payments and establishing re-payment arrangements.

Negotiates liability settlement of medical claims with third parties or healthcare providers; seeks reimbursement from healthcare providers and/or ensures payment of claims by appropriate insurance carrier.

Scope:
General:

Uses best practices and knowledge of internal or external business issues to improve products or services

Acts as a resource for colleagues with less experience

Requires in-depth knowledge and experience

Decisions guided by policies, procedures and business plan

Generally domestic scope/accountability

Primary Responsibilities:

May perform one or more of the following duties:

Settles the health plan's subrogation (i.e. third party liability claim) and reimbursement interest; negotiates with the service provider, insurance attorney, insured, etc. in pursuit of recovering payments for services that should have been paid by another party

Applies legal principles and practices of subrogation to maximize recoveries

Analyzes and reviews paid medical claims to ensure the recovery amount is consistent with settled agreement

Applies coordination of benefits (COB) practices to minimize overpayment by client

Perform onsite auditing of healthcare providers' accounting records to identify and recover overpayments made by client

Reviews and interprets employee benefit plan language or insurance contracts to ensure the plan rights are adhered to

Ensures compliance with federal, state and local legislation regarding reporting and privacy issues

All other duties as assigned

In addition to the above, the Sr. Recovery Analyst will also perform one or more of the following:

Provides analyses and recommendations on service delivery improvements, performance metrics and enhancements to productivity

Trains and develops newly hired Recovery Analysts in assigned territory

Provides quality assurance audit and feedback to Recovery Analysts in assigned territory

Manages ad hoc projects requested by internal client

Share this job:Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at https://www.xerox.com/en-us/jobs/connection and explore our commitment to connection and belonging! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxTARecruiting@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.© 2026 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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