BPO - Legal Assistant

Paranaque City, Metro Manila
Permanent
Full-time

5 days ago
Apply easily

Unity Communications is looking for a Legal Assistant who can bring their natural organizational skills, calm demeanor, and multitasking superpowers to our team. Think of it as channeling your inner Marie Kondo but for legal documents and court deadlines. Very demure, very mindful.In this role, you'll keep sensitive documents in line, navigate phone calls, and collaborate seamlessly with coworkers. The catch? You have to keep everything confidential. But that shouldn't be a problem for the trusted bestie that you are.Want to start getting paid to do what you're naturally good at? Let's make it official. Apply now!How You Spend Your Eight Hours

Handle all bankruptcy, workforce, estate, skip tracing, and dismissal accounts and correspondence.
Manage assigned dispositions and maintain updated account notes in the system (FACS)
Assist in preparing legal suits, court forms, and other legal documents routinely, including e-filing as needed
Process incoming and outgoing legal correspondence, including scanning and entering court returns
Prepare account dismissals for fully paid accounts
Operate independently while adhering to established guidelines and standards
Maintain confidentiality and professionalism in all activities
Collaborate effectively with various staff levels and departments to ensure seamless processes and contribute to the company's success
Exemplify the organization's mission, vision, and core values in all professional interactions
Respond to customer inquiries, escalating complaints to management when necessary
Perform additional tasks and duties as assigned by management

What You Must Possess

High school diploma
Proficiency with Windows-based software, Microsoft Office (Word, Excel, Outlook), and basic PC operations
Ability to perform basic math calculations and type while speaking on the phone
Strong verbal communication, proper grammar, and professional telephone etiquette
Excellent interpersonal skills, professional attitude, and composure in high-pressure or confrontational situations
Team-oriented mindset with the ability to build positive relationships with coworkers
Organizational skills, attention to detail, and multitasking skills with high accuracy
Goal-driven attitude, competitiveness, and ability to thrive in a fast-paced environment
Strong critical thinking, problem-solving, and decision-making skills
Flexibility and adaptability to changing priorities
Ability to sit for extended periods, talk, hear, and perform tasks requiring hand dexterity
At least two months of relevant experience (preferred)
Familiarity with HIPAA and FDCPA regulations and obtaining licensing in applicable states (preferred)
Background in customer service, sales, collections, or a related field (a plus)

What You Shall Receive

HMO coverage starts upon regularization. First dependent after 1 year, second after 2 years. Additional dependents can be added anytime at employees expense.VL/SL credits upon regularization
Friendly and supportive work culture
13th-month pay and other Philippine-government-mandated benefits
Non-taxable allowances
Pay increases, performance bonuses, birthday gifts, and many more

What You Should Consider

Full-time position
Monday to Friday, night shift
On-site work setup

Why Join Our CompanyYou look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Unity Communications