BPO Team Lead - Retail

TASQ Staffing Solutions

  • Cebu City, Cebu
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Position Title: Team Lead - Retail (Cebu) | Onsite
Account Type: RetailStart Date: August 15Support Type: VoiceWork Setup: Fully Onsite in CebuShift & Rest Days: 24/7 scheduleEducational Qualification: Undergraduate or college graduateWork Experience:
  • Minimum of 2+ years of experience as a Team Lead in any line of business, preferably in the retail sector
Key Responsibilities:
  • Team Management: Supervise team members, track performance, and ensure tasks are completed efficiently and effectively.
  • Communication: Maintain clear and open communication within the team and with other stakeholders, including updates on progress, expectations, and policy changes.
  • Task Delegation & Coordination: Assign tasks according to individual strengths and workloads, coordinate activities, and set deadlines.
  • Coaching & Development: Offer guidance, feedback, and training to help team members enhance their skills and reach their full potential.
  • Conflict Resolution: Address and resolve conflicts within the team to foster a positive and productive work environment.

TASQ Staffing Solutions