Financial Planning Assistant/Client Service Administrator - UK client
Central Visayas
Permanent
Full-time
1 month ago
Embark on a fulfilling and engaging career. Generous benefits + personalized learning and development. This is a midshift 1:00 pm - 10:00 pm Monday - Friday, full-time onsite role with weekends off. ABOUT BSA We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you&aposll look forward to coming to every day - a place where the best and brightest minds meet to build a community of successful companies. ABOUT THE CLIENT 5 ELK is an outsourcing provider working with Australian businesses to develop financial advice that creates wealth, happiness and freedom for its clients. ABOUT THE ROLE As a Client Service Administrator (Income Reconciliation) at 5 ELK, you will play a key role in supporting our UK-based clients by processing income using various CRM systems in the Financial Services sector. The role involves working with Advice Firms to reconcile income, close accounting periods, and generate reports. Financial services experience and knowledge of income types and accounting are desirable Responsibilities Review existing practices and policies to ensure alignment with industry best practices. Ensure all statements uploaded to the portal are reviewed and processed in a timely manner to avoid delays. Process income received via EDI, CSV, or PDF formats, raising queries with clients to obtain any missing data, entries, or statements. Collaborate with clients to agree on timelines and manage the closing of accounting periods. Generate and deliver agreed reports in line with month-end close-down procedures. Effectively manage income reconciliation for assigned clients, demonstrating value and mitigating risk. Support client audits by ensuring timely completion and providing accurate information to inform any necessary service or data adjustments. Conduct debtor analysis for firms experiencing data discrepancies or requiring pricing adjustments. Requirements Bachelor&aposs degree in Accounting, Finance, Business Administration and other related fields Minimum of 2 years of experience in a financial services environment Over 3 years of experience working with financial services software Strong understanding of various policy and payment types Solid grasp of accounting principles Solid understanding of available income functionality Skills (nice to have) Extensive expertise in income reconciliation functionality within back-office systems. Strong attention to detail with a focus on delivering high levels of accuracy. In-depth knowledge of FCA regulatory and reporting requirements. Capable of performing effectively under pressure and meeting tight deadlines. Adopts a flexible approach to working hours and responsibilities to ensure tasks are completed efficiently. Excellent written and verbal communication skills. Takes full responsibility and ownership of assigned tasks and outcomes. Able to quickly learn and adapt to new systems as required by the business to support service expansion. Committed to working in compliance with our Quality Management System. Benefits Our Client, 5 ELK benefits: Fixed Dayshift Schedule and Weekends Off UK Holidays off and get to enjoy Christmas and New Year Competitive Compensation Package HMO with 200k benefits, plus 1 dependent when you start Monthly Awards and other Incentives Company Events and Employee Wellness Programs Personalised learning and development program Coaching and mentoring by qualified and experienced professionals Modern fit-out and workstation Show more Show less