Customer Experience Specialist

LeapFroggr View all jobs

Manila City, Metro Manila
Permanent
Full-time

1 month ago

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

Delivering outstanding customer support by understanding and addressing customer needs.
Responding to inquiries with comprehensive and precise information to assist users.
Conducting in-person and online product demonstrations, as well as hosting webinars.
Maintaining and updating help documentation and other internal resources.
Executing various administrative tasks as directed by management.

Why Consider Joining Our Team?

Benefit from hands-on experience and mentoring in your role.
Seize opportunities for personal growth and leadership development.
Thrive in an environment that encourages entrepreneurial thinking.
Enjoy competitive compensation and a workplace with high employee satisfaction and retention.

Candidates must possess a bachelor's degree in any field and be adept at navigating various software and digital platforms, with a knack for picking up new technologies swiftly.They should have a proven ability to solve problems, excellent communication skills in English (both written and spoken), and a history of working directly with customers in roles such as customer service or sales.The ideal applicant will demonstrate strong interpersonal abilities, a customer-centric approach, assertiveness, confidence, and the capacity to work collaboratively within a team to achieve shared goals.

Flexitime
Paid Vacation Leave
Work from Home
Paid Sick Leave

Entry Level / Junior, Apprentice Customer Service careers@leapfroggr.com 2 openings Bachelor's degree graduateLeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."Our company culture revolves around excellence, family and community, cooperation and sharing.

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