JOB RESPONSIBILITIES 1. Strategic & General Operations Management Execute strategic directives from the company leadership to achieve regional performance targets Ensure alignment between regional operations and corporate goals 2. People & Organization Management Allocate, manage, and develop human resources to meet regional operational demands Build training programs and ensure succession planning across teams Maintain a high-performance culture by motivating and supervising staff 3. Financial Management Propose and control the regional operations budget Monitor spending and ensure cost compliance under delegated authority and corporate budget policy 4. System & Process Management Ensure all standard operating procedures (SOPs) are implemented correctly across depots Develop and refine operational policies and contribute to company-wide process improvement initiatives 5. Operational Execution Cascade, assign, and monitor KPIs (e.g. GMV, GMV/vehicle/day, CR, idle rate, turnover rate, inactive fleet status) across all provinces in the region Analyze and report operational performance and propose improvement plans Coordinate with Audit & Quality Control to address policy violations and unresolved operational debts 6. Stakeholder Engagement & Compliance Establish and maintain working relationships with local authorities, regulatory bodies, and industry stakeholders 7. Other Responsibilities Undertake special assignments or projects as directed by the senior leadership Contribute to cross-regional initiatives and company-wide strategy rollouts REQUIREMENTS Bachelor's degree required; preference given to Transportation, Logistics, or Business Administration majors 5-10 years of leadership experience in operations management, preferably within transportation, logistics, or high-volume service industries Proven track record in managing large teams and achieving operational KPIs Strong understanding of local regulations in transportation, labor, and finance Show more Show less