Application Deadline: 5 September 2025 Department: Training Location: Philippines Compensation: $4.50 / hour Description About Magic Magic is a leading modern outsourcing platform connecting SMBs to high-quality remote workers, from SDRs to virtual assistants. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. Background Our company came out of Y Combinator in 2015. Since then, we&aposve grown to 1000+ remote workers, with strong venture backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and the US time zones. Why does this role exist As a full-time Freelance Support Training Specialist at Magic, you&aposll provide crucial backup support to our full-time training team by stepping in to facilitate training sessions when primary trainers are unavailable. This role ensures continuity in our Executive Assistant training programs and helps maintain the high-quality training standards that Magic is known for. The impact you'll make... Training Session Coverage Step in to facilitate trainer-led, classroom-type, daily virtual training sessions when full-time trainers are unavailable Deliver consistent, high-quality training experiences based on established curriculum Conduct and facilitate assessments that effectively test learned skills during programs Provide objective and constructive feedback to trainees regarding their performance Administrative Support Handle general inquiries and concerns from trainees during training sessions Ensure that attendance documentation is maintained during sessions you facilitate Keep training documentation accurate and up-to-date for sessions under your care Coordinate with the Assistant Training Manager regarding schedule coverage needs Quality Assurance Maintain Magic&aposs training standards and deliver content according to established guidelines Address and resolve trainee concerns promptly during training hours Provide insights and feedback to improve the training structure based on session observations Support onboarding to Operations for trainees who complete programs when needed Flexible Coverage Remain available on short notice to cover training sessions when needed Adapt quickly to different training modules and programs as required Communicate availability and scheduling constraints clearly with management Maintain preparedness to deliver various training topics within the curriculum Skills, Knowledge and Expertise Minimum 1 year of experience in training within a virtual setup with proven success Minimum 1 year of recent experience as a VA/EA working with US clients Must be comfortable working from Monday - Friday at 9:00 pm - 6:00 am PHT Proficiency with Google Suite, Discord, and Slack for training delivery and coordination Exceptional presentation skills and knowledge of Google Slides, Canva, and related software Strong communication skills with the ability to provide context and consider audience impact Solid understanding of different training/learning styles and strategies Experience in problem-solving and conflict resolution Highly organized with superior attention to detail Your superpowers are... Flexibility and adaptability to step into various training scenarios Strong rapport-building skills with trainees and team members Ability to maintain high training standards under short-notice circumstances Clear and effective communication across different audiences Independent work capability with strong planning skills Quick learning ability to adapt to fast-paced environments Conflict resolution skills with proven success Breaking down complex concepts for different learning styles You should apply if... You thrive in flexible, on-demand work environments You enjoy helping others learn and develop professional skills You&aposre comfortable stepping into established training programs and curricula You can maintain quality standards while adapting to various training topics You want to contribute to developing the next generation of Executive Assistants You&aposre excited about supporting a growing training organization Why Magic Show more Show less