Job Title: Associate - HR Job Location: Manila The role is responsible for supporting the HR team across recruitment operations, data management, reporting, and day-to-day HR coordination. This includes preparing and analyzing HR data, serving as the first-level HR point of contact for employee queries, and assisting the HR Business Partner with internal communication, post-event surveys, rewards & recognition, and engagement initiatives. The position is ideal for a candidate with foundational HR experience who can manage administrative tasks with accuracy and deliver responsive support to employees and HR stakeholders. Key Responsibilities: Recruitment & Talent Acquisition Support Coordinate end-to-end recruitment logistics such as scheduling interviews, collating feedback, and maintaining candidate trackers. Assist in screening resumes and shortlisting profiles based on defined hiring criteria. Support in posting job advertisements, updating requisition statuses, and ensuring accurate documentation throughout the hiring process. Maintain recruitment dashboards and generate reports on hiring status, TAT, and pipeline movement. HR Data Management & Reporting Collect, prepare, and update employee information and HR-related data in HRIS and Excel-based trackers. Conduct periodic data audits to ensure completeness, accuracy, and compliance with internal data standards. Generate routine and ad-hoc HR reports for HRBP and management, including attrition, headcount, hiring status, and engagement metrics. Analyze data trends to support decision-making related to workforce planning, retention initiatives, and process improvements. HR Operations & Administration Manage routine HR documentation, onboarding paperwork, letters, and employee file updates. Support HR services such as onboarding, exits, confirmations, and leave processes while meeting SLA and SOP standards. Identify service delivery gaps and escalate issues for resolution. Serve as the first-level contact for HR policy and process queries; resolve or escalate concerns as needed. Log employee queries, track closures, and ensure a smooth employee experience. Share HR updates, reminders, and process changes as directed by HR leadership. Draft and circulate HR communications including announcements, newsletters, and engagement messages. Support creation, distribution, and reporting of surveys, polls, and feedback forms. Consolidate survey results, generate insights, and prepare summary reports. Follow up to ensure timely employee participation in surveys. Assist in planning and coordinating engagement activities, events, and culture initiatives. Support rewards & recognition programs, including nominations, certificates, and communication materials. Coordinate with vendors, manage event logistics, and maintain post-event documentation. Maintain engagement scorecards and provide monthly updates. Stakeholder Management: Work closely with HR team members to ensure seamless delivery of HR services and employee experience. Communicate clearly and professionally with internal stakeholders while sharing updates, data, or instructions. Manage task-related issues and dependencies in a proactive manner to maintain smooth working relationships. Required Skills/Abilities: Bachelor's degree in any discipline; a specialization in Human Resources is preferred. 1-3 years in HR operations, recruitment coordination, or HR shared services. Strong MS Excel skills; familiarity with HRIS/ATS; ability to manage and analyze HR data and prepare reports. Understanding of basic HR processes (onboarding, documentation, HR policies) and recruitment workflows. Clear written and verbal communication for HR updates, employee queries, and survey coordination. Strong time-management, attention to detail, and ability to handle multiple tasks accurately. Service-oriented, proactive, dependable, and able to work independently while collaborating with HR stakeholders.