Operations Manager

• The Operations Manager is responsible for managing the daily operations of pharmaceutical production, warehousing, logistics, and retail coordination.
• This role ensures compliance with Philippine FDA regulations, enhances operational efficiency, and supports cross-functional alignment to achieve business goals.
• Crucial experience in community pharmacy stores and franchise pharmacy companies is required to understand retail operations, regulatory compliance, and customer-facing processes.

• Supervise and coordinate daily activities in pharmaceutical production, packaging, warehousing, and logistics.
• Ensure compliance with Philippine FDA regulations (GMP, cGMP), including RA 3720 and RA 9711.
• Apply operational knowledge from retail pharmacy settings to streamline end-to-end supply and distribution.

• Collaborate with QA and QC teams to maintain compliance with DOH and FDA standards.
• Support regulatory audits and inspections, particularly those relevant to retail pharmacy operations.

• Identify inefficiencies across retail and manufacturing workflows and implement improvements.
• Apply Lean, Kaizen, or other continuous improvement tools to enhance safety, efficiency, and cost-effectiveness.

• Monitor and manage inventory levels across warehouses and retail outlets (community and franchise pharmacies).
• Coordinate with suppliers, logistics partners, and internal teams to ensure timely procurement and replenishment.

• Maintain and update SOPs, batch manufacturing records, and inventory documentation as required by FDA PH.
• Prepare and present operational performance reports, including KPI and incident summaries.

• Liaise with R&D, Regulatory Affairs, Production Planning, Sales, and Marketing departments.
• Train and guide staff across production and retail locations on SOPs, regulatory updates, and safety protocols.

• Bachelors degree in Pharmacy, Chemistry, Biology, Engineering, or other Life Sciences.
• Licensed Pharmacist is often preferred (especially in roles involving regulatory or quality compliance).
• Advantageous: MBA or certification in Operations or Supply Chain Management.

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