IT Technical Support Analyst

Satellite Office View all jobs

  • Pasig City, Metro Manila
  • Permanent
  • Full-time
  • 27 days ago
Required Skills and Qualifications Technical Skills
  • Basic understanding of Microsoft 365, with mandatory SharePoint knowledge
  • Basic troubleshooting skills • Familiarity with Android, iOS, and Windows operating systems
  • Fundamental knowledge of networking (TCP/IP, DHCP, DNS); Meraki experience is a plus
  • Basic experience with Active Directory (AD) and Entra ID
  • Basic understanding of scripting.
  • Intune experience is a plus
  • Proficiency with TeamViewer Experience:
  • Customer support via Teams, phone, and email
  • Familiarity with ITIL principles and ticketing systems
  • Strong systematic approach and documentation skills
  • Remote Support Experience for a 200-300 seat organisation Personal Attributes:
  • Adaptable and eager to learn
  • Team-oriented mindset
  • Customer-focused approach
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.Why You'll Love Working Here:🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Satellite Office