Medical Administrative Assistant
- Cebu City, Cebu
- Permanent
- Full-time
Schedule: Full-time, 9:00 AM - 5:00 PM PSTApply here:Were seeking a highly organized and proactive Medical Administrative Assistant with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This role is fully back-office and focuses on providing onboarding and administrative support for clinical teams and vendors. Youll play a key role in ensuring smooth, efficient, and compliant onboarding workflows for BCBAs and other clinical staff.Key Responsibilities
- Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
- Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes.
- Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met.
- Maintain and update internal spreadsheets and trackers related to onboarding and credentialing progress.
- Submit and manage payer or credentialing documentation as needed.
- Provide regular reports and updates to the Onboarding or Operations Lead.
- 4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings.
- Strong knowledge of onboarding workflows, credentialing, or payer documentation processes.
- Excellent written communication skills with a professional, detail-oriented style.
- Demonstrated ability to manage multiple administrative tasks independently.
- Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems.
- High attention to detail and comfort handling sensitive healthcare information.