CRM Administrator

Philippines
Permanent
Full-time

24 days ago

The RoleAs the Marketing CRM Administrator, you will play a key role in managing and optimizing our CRM and other marketing platforms. You will support marketing campaign execution, data management, automation workflows, reporting, and help ensure our CRM supports the broader marketing and sales goals.Responsibilities

Administer and maintain our marketing CRM system, including contact and company management, data enrichment, and system configuration
Build and optimize marketing automation workflows, email campaigns, and lead scoring models
Collaborate with marketing, business development, and operations teams to align CRM usage across departments

Segment customer data for targeted marketing initiatives

Monitor campaign performance and generate CRM-related reports and dashboards

Troubleshoot technical issues and ensure CRM system integrity

Support integration of CRM with other platforms and tools used by marketing and sales

Train internal stakeholders on CRM best practices and usage

Job Requirements

1-5 years of professional experience in a Marketing or CRM management role
1+ year of hands-on experience with either HubSpot or Salesforce

Strong understanding of CRM best practices, marketing automation, and lead management

Experience with email marketing tools, form builders, and customer segmentation

Familiarity with data hygiene practices and managing large datasets in the system and through manual manipulation in Microsoft Excel or similar spreadsheet tools

Strong attention to detail, analytical skills, and problem-solving abilities
Excellent communication and collaboration skills

Bonus Points

HubSpot or Salesforce certification

Experience with CRM integrations, APIs, or third-party middle-ware tools like Zapier

Knowledge of HTML/CSS for email templates

Benefits and Perks

Unlimited vacation
Ongoing education and training
Bonuses

FinStrat Management

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