
Technical Program Manager, Availability and Reliability Team, Enterprise Platform Engineering
- Taguig City, Metro Manila
- Permanent
- Full-time
- Bachelor's degree in a technical field, or equivalent practical experience.
- 2 years of experience in program management.
- 2 years of experience in program management with supporting first-party or third-party enterprise platforms.
- 2 years of experience in leading software development programs, with a focus on web applications.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- 2 years of experience in managing cross-functional or cross-team projects.
- Experience in supporting third-party applications (e.g., Salesforce).
- Experience in software design, development and integrations.
- Ensure the stability and success of enterprise platforms (e.g., First-party and Third-party) by supporting operational processes and participating in on-call rotations. Troubleshoot issues, perform root cause analysis, and collaborate with cross-functional teams on incident, problem, capacity, and change management.
- Drive software development programs that align with business objectives, focusing on operational excellence by identifying and collaborating with leadership to pursue opportunities for improvement.
- Manage multiple operational programs by analyzing team and platform performance, proposing improvements, and ensuring project deliverables are met. Align stakeholders on decisions and changing circumstances and be responsible for all project documentation and communication.
- Use technical judgment to drive project delivery, technology reviews, test proposals and build consensus. Present your team's analysis and recommendations to internal stakeholders, including executive management.