Job Description :● Managing day to day FM operations for the area● Managing day to day lead time and success rate● Coordinating with hubs within the area in overseeing FM operations● Managing timely pickup based on seller preference with due diligence of achieving best sellerexperience● Monitoring of shunting truck usage, AM & RR pick up & concerns, and RTS dispatch● Monitoring of Ops clock compliance● Managing key processes, generating measurable reports and driving performance to excellence● Managing equal route distribution towards target truck/rider productivity set by Management● Audit and validate operational SOP are being met● Support Hub opening/closing for FM driver/riders/backroom deployment● Support and resolves escalations and shall be able to provide long & short term solutions● Responsible for area FM lead time, seller requests and performance● Prepare weekly and monthly performance reportOther tasks related to the FM operations of the HubsRequirements :● Bachelor's Degree Holder● At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.● Has held a leadership role preferably in a warehouse or hub environment● Experience in payments processing or similar function● Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)● Willing to be assigned anywhere in the designated area● Able to do shift work depending on agreed team schedules● Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
