Data Analyst - Full Time (Remote) PHILIPPINES ONLY
Trident
- Metro Manila
- Permanent
- Full-time
- Extract and clean data from company systems (e.g., CRM, claims database) using SQL and other tools.
- Analyze data to identify trends (e.g., claim denial rates, sales conversion rates, customer churn).
- Build and maintain interactive dashboards using Tableau, Power BI, or similar platforms for departments like Sales, Call Center, Claims, and leadership.
- Support Process Engineer and CX Specialist with data for process optimization and CX initiatives.
- Prepare ad-hoc and recurring reports, including manual reporting when needed.
- Ensure data accuracy and compliance with health insurance regulations (e.g., HIPAA).
- Present insights to leadership and cross-functional teams to drive data-informed decisions.
- Bachelor’s degree in Data Science, Statistics, Business Analytics, or a related field (required).
- 5+ years of experience in data analysis and reporting in a business environment, preferably non-manufacturing (e.g., health insurance, financial services).
- Proven expertise in SQL, reporting platforms (e.g., Tableau, Power BI), and advanced Excel (e.g., pivot tables, Vlookup).
- Demonstrated experience creating business dashboards with measurable impact (portfolio or proof of work required).
- Comfortable performing manual reporting and monotonous tasks as needed.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience with Python or R for advanced data analysis.
- Familiarity with other data analysis frameworks.
- Ability to present complex data to non-technical stakeholders
- Can commit to work for 40 hrs work week
- Flexibility to work in U.S. time zones, Monday to Friday
- Able to maintain a distraction-free home office setup.
- Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system.
- Able to maintain a distraction-free home office setup.
- Dual monitor is a plus
- Reliable high-speed internet connection (minimum 15 MBPS).
- Monthly salary of $1300.
- Observe US Holidays
- Up to 12 Paid Time Off days per year
- 100% Remote Work: Embrace the flexibility of a work-from-home arrangement, allowing you to create a comfortable and efficient workspace in your own home.