Patient Acquisition & Lead Response Specialist (After-Hours/Weekends)Clinic expanding rapidly—growing from 2 to 5+ clinics by June—and we are looking for a high-energy, "closer-style" Patient Acquisition Specialist to join our team. This is a critical role designed to plug our urgent after-hours lead response gap. We are losing revenue in a competitive market by missing leads after 5 p.m., and we need you to ensure every potential patient is called, qualified, and scheduled immediately.This is our first offshore hire, and for the right candidate, there is a significant opportunity to grow and potentially lead a larger team as we scale.Core ObjectivesInstant Response: Monitor GoHighLevel (GHL) and respond to inbound leads within minutes.Conversion: Move leads from an initial inquiry to a confirmed in-person consultation through aggressive and empathetic phone outreach.CRM Integrity: Maintain 100% data accuracy in the CRM to ensure a seamless handoff to weekday clinic staff.Key ResponsibilitiesPhone Outreach: Conduct high-volume outbound calls to qualify patients and overcome objections.Lead Management: Categorize and manage leads within GoHighLevel, ensuring no lead falls through the cracks.Scheduling: Book and confirm in-person consultations for multiple clinic locations.Reporting: Track and report on key KPIs, specifically lead-to-consultation conversion rates.Data Cleanup: Update patient records and ensure all notes are clean and actionable for the on-site team.RequirementsExperience: Prior experience in Healthcare or Dental environments is mandatory. You must be familiar with medical terminology and HIPAA guidelines.Communication: Exceptional spoken English with a neutral/minimal accent is critical for this role.Mindset: You are a "closer." You aren't just providing support; you are driving revenue.Tech Savvy: Proficient in GoHighLevel (GHL) or similar CRM/Sales automation platforms.Availability: Must be able to work after-hours (5 p.m. – 10 p.m. ET) and weekends.Compensation & DetailsBudget: $1,100 – $1,800 monthly (depending on experience).Location: Remote / Offshore.Type: Full-time.Why Join Us?You will be the first hire in a department that is expected to triple in size this year. If you thrive in fast-paced environments where your performance is directly tied to business growth, we want to talk to you.
