Pay Grade Level : Supervisor Reporting Line : Provider Relations Manager Position Accountability Statement Accountable for building and fostering good relationships with Providers like hospitals, medical clinics, dental clinics, and physicians ensuring service agreements are maintained and active . Broad Responsibility Highlights The following broad responsibility statements is representative of the basic expectations about the role or function. Depending on business needs and exigencies, these responsibility statements may be modified. Critical to any leadership function is the need to demonstrate flexibility and agility in adapting to the changing requirements of the business. l Reviews and summarizes the Incident Reports received and gives feedback to Providers regarding the issues l Collates data, analyzes and prepares reports and minutes of the meetings during visitations, conferences, and other activities performed outside the office l Provides assistance to the Roving Team of Liaison Officers, on a case to case basis l Participates during internal or external meetings as delegated by the immediate superior l Prepares and releases warning letters and memoranda and other similar communications to Providers and Physicians, if any l Conducts surveys and collates results gathered from several providers in the market, recommends improvements on current processes perceived as best practices from the survey. l Takes in-charge in case the Immediate Head is on leave or doing business meetings outside the company l Collates and organizes reports of the team prior submission to Immediate Heads. Desired Competencies /Characteristics Leadership Results-driven Collaboration Communication Innovation Desired Skills Computer skills C ustomer Relations Negotiation