What you'll doThe DevSecOps team, within the Health and Benefits business at WTW, offers the unique opportunity for our team members to work in a close-knit community with the backing of an established and rapidly expanding business.We have the resources to get you what you need to automate, create, monitor, dig in and solve.What we need is your expertise to keep all these parts working together.You will solve challenging technical problems, identify areas of efficiencies and lead improvements, and work on solving real-world technical and process challenges. The DevSecOps team has the capability of working with and experiencing many sides of the business, a truly unique position allowing you to grow your skills in various areas.Cloud adoption and migrationSupport and maintain infrastructure regarding hosted solutions.Incident management and resolution.Security and technology support.Client service delivery support as required and applicable to domain knowledge expertise areas.Application performance management.AI-Enabled Operations (AIOps)You'll have the opportunity to use AI-enabled tools and automation to speed up incident response, strengthen security, improve observability, and reduce repetitive work across our cloud environments.Examples of AI-enabled tools you may use (depending on the team and environment) include:Observability & log analytics (e.g., Azure Monitor, Application Insights, Log Analytics/KQL)Incident response & on-call (e.g., PagerDuty, ServiceNow) with AI-assisted triage and routing features.Security monitoring (e.g., Microsoft Sentinel, Defender for Cloud) and automated response workflows.Developer productivity with AI assistants (e.g., GitHub Copilot, Microsoft Copilot) and LLM platforms (e.g., Azure OpenAI) for safe automation and documentation.Apply AIOps techniques (event correlation, anomaly detection, alert-noise reduction) to improve service reliability and on-call experience.Use AI-assisted workflows to accelerate root-cause analysis, create and maintain runbooks, and improve operational documentation and knowledge sharing.To achieve this, you will need to:Respond to and resolve production issues.Develop Azure cloud-based and internal tools and processes to maintain stability and performance of our infrastructure.Build, maintain, and troubleshoot several internal applications.Act as subject-matter expert regarding DevSecOps related areas, tools and processes both in Azure cloud as well as on premise environments.Gather, analyze, and report important IT system data.Provide feedback to technical community regarding the status of various IT systems.Develop and manage product-related IT procedures.Develop and document infrastructure standards.Plan and successfully complete IT projects and goals.Automate repetitive tasks.Help define and establish common and advanced system administration functions.Present clearly to personnel on varying levels of topics related to job duties.Versed in researching technologies and trends regarding strategies to support future work and projects.Works on multiple, complex issues/projects as a technical leader and the subject matter expert.Continuously evaluating DevSecOps Engineering related areas and processes regarding efficiencies and risk.QualificationsThe RequirementsMinimum 7+ years of high-tech industry and/or IT work experience in product engineering, development and/or support functions.Minimum 5 years as a DevSecOps/DevOps engineer in AzureBachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience.Excellent PowerShell scripting skillsetExperience in Azure Infrastructure provisioning using templates such as Bicep and/or ARM TemplatesExperience in creating CI/CD pipelines targeting applications built using Microsoft stackExperience administering SQL Server in Azure VM & Azure SQLStrong understanding of security concepts, including threat modeling, risk assessment, and vulnerability management.Excellent verbal and written communication skills including the ability to produce usable and maintainable documentation. Proficiency in presentation of technical and business subjects to technical and non-technical audiences.Intermediate programming background.Ability to execute research projects and generate practical results and recommendations.Design and implement architecture to support scalable and highly available systems with automation and disaster recoveryImplement and manage system diagnostics and alertStrong work ethic, attention to detail, and zero-defect mentality. Ability to work independently with minimal supervision or assistance.Strong problem-solving skills: innovation, collaboration, analysis, inductive reasoning.Good understanding of technology and its application to any business processPreferred SkillsExperience with Microsoft/Windows environments (e.g. Microsoft operating systems, Microsoft technologies)Experience regarding the Microsoft development/technology stack (e.g. .NET)Experience\knowledge working in an agile environment.Experience\knowledge IT networking related fieldNice to have familiarity with AI/ML concepts and/or responsible use of LLM-based assistants in engineering workflows (e.g., coding support, log analysis, documentation).WTW is an Equal Opportunity Employer
