Technical Officer

• Provide technical guidance to all Certification Centres in the contribution to the achievement of Quality Goals and Performance Standards

• Provide higher level of decision with regards to technical issues of the PCA process including any discrepancy that may occur between certification centers and inspecting affiliates
• Provide the Sector, if required, with technical advice and guidance for further development of the Conformity Assessment Programs according to TFS business strategy

• Global Standardization and Operations Manager

• Updates himself / herself with the recent developments in the area of international rules, regulations, policies and practices pertaining to Conformity Assessment.
• Develops new policies, rules, instructions for existing and new PCA contracts
• Issues technical guidelines and policies to ensure continuous and consistent adherence to TFS Business Rules, Country Instructions and other technical requirements for inspection body (ISO/IEC 17020) and product certification body (ISO/IEC 17065).
• Provides direction and coaching to the Certification Centre (CC) Leaders in the areas of

• Advises Certification Centres contract teams on complex and highly technical cases.
• Facilitates CC Management Team meeting, as required, in addressing clarifications, issues, concerns and provide updates on policy aspects.
• Recommends the appropriate resource requirements of CCs and ensure appropriate candidates are selected.
• Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
• Perform other tasks to achieve operations efficiency, as maybe required by Management.
• Assist in the maintenance of the Quality Management System
• Act as Technical Manager for the Certification Centres as per ISO/IEC 17020 and ISO/IEC 17065 requirements.

• Trade Facilitation through appropriately attuned technical policies for all PCA contract teams following Conformity Assessment Instructions, TFS Business Rules and all other related references.
• Compliance to Company Policies, Rules and Regulations

• Monitor results and take corrective actions

• To ensure strategic planning of goals of the Department.
• Proposes and implement approved Annual Strategic Project Plans that contributes to the Over-all SGS TFS Objective/s.
• To provide PCA-related technical support as required by Management.
• To ensure compliance of Certification Centre to relevant standards e.g. ISO/IEC 17020, ISO/IEC 17065, etc.

• Graduate of at least a Bachelor's course in Business or Engineering
• Minimum 7 years experience in the industry and in any combinations of the following fields:

• Technical regulations (WTO-TBT rules)
• Standardization
• Quality Assurance
• Laboratory Testing
• Conformity Assessment (certification/accreditation)
• Management Systems Auditing (QMS,EMS, etc.)

• Competent knowledge of all aspects of trade, export procedures, technical regulations and documentation.
• Complete understanding and expertise in product certification or conformity assessment process, essential product specifications, and applicable standards as well as customs classification rules.
• Minimum 5 years proven Management Experience with People Management skills of a medium to large size organization. Management experience in the areas of Production Process Assembly and/or Trade Data Assembly is an advantage.
• Good knowledge in the ISO 17020 and the ISO 17065 standards.

• Experienced in SGS TFS services, an advantage
• Product Technical expertise and/or Language Skills expertise an advantage
• Familiar with management statistical analysis
• Familiar with International Trade Practices. Trade experience in import or export or customs brokerage and/or banking procedures an advantage
• Excellent Presentation and training skills
• Above average communication skills
• Computer literate
• Decisive, Assertive and Results Oriented
• International Job experience, exposed to cross-cultural style of Management, an advantage
• Willing to travel and willing to be relocated, if necessary

SGS