Customer Service Coordinator – Property Management

Philippines
Permanent
Full-time

2 days ago

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB TITLECustomer Service Coordinator – Property ManagementJOB IDSTEMSTINDUSTRYProperty ManagementLOCATIONPH/LATAMJOB STATUSFull TimeWORK SCHEDULEPDT Business Hours - Comfortable with flexible scheduling, including occasional work after 5 PM and weekends if neededSALARY$900TARGET START DATEASAPROLE OVERVIEWAbout the Client: The client is a property management company dedicated to providing exceptional service to property owners and tenants. With a focus on streamlined processes and personalized support, they specialize in tenant onboarding, property maintenance coordination, and administrative management. Their commitment to excellence ensures a seamless and professional experience for all clients and partners.About the Role: We are hiring a Customer Service Coordinator to support our property management operations. This role is ideal for someone with a strong customer service background, excellent communication skills, and a willingness to learn. Previous experience in property management or leasing is not required. What matters most is being coachable, eager to grow, and ready to develop a career in the property management industry.Key Responsibilities

Act as the first point of contact for tenants, owners, and vendors via phone, text, and email
Provide exceptional customer service by responding to inquiries promptly and professionally

Assist with scheduling property showings and coordinating with on-site managers
Update calendars and maintain accurate records of communications and activities

Follow up with prospective tenants and provide updates to property owners
Ensure that all questions and requests are handled quickly and clearly
Support the team with administrative and operational tasks as needed

Qualifications

Excellent verbal and written communication skills in English (Spanish is a bonus)
Strong background in customer service with proven client-facing experience
Coachable, adaptable, and willing to learn property management and leasing processes
Highly organized, detail oriented, and able to multitask effectively
Tech savvy and comfortable using CRMs, calendars, and cloud-based tools
Motivated to grow with the company and build a long term career in property management

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