We are hiring Financial Customer Associates in Quezon City to join a dynamic and fast-paced financial services account. If you’re passionate about providing excellent customer support and want to grow your career in the finance industry, this is your opportunity to shine.As a Financial Customer Associate, you will be the first point of contact for clients seeking assistance with their financial accounts, loan services, billing inquiries, or transaction-related concerns. This position offers full training, supportive leadership, and opportunities for career advancement.Key Responsibilities as Financial Associates :Answer inbound calls and respond to customer inquiries related to financial products and servicesAssist customers with account issues, payments, loan processing, or transaction concernsMaintain accurate records of each interaction in the systemResolve customer concerns efficiently while maintaining high service standardsFollow financial compliance and data privacy regulationsParticipate in training sessions and performance coaching as neededJob Requirements in Financial Account :High School Graduate (Old Curriculum), ALS Graduate, or College Level/Graduate * With or without BPO experienceExcellent English communication and customer service skillsWilling to work onsite in Quezon CityAmenable to shifting schedules, night shifts.
