Kickstart your career with a stable and rewarding opportunity as a Customer Associate for Banking/Financial in QC. We are hiring experienced professionals to join a leading financial account specializing in brokerage and mortgage services. If you have a background in financial support and are passionate about delivering excellent customer service, we want you on our team.As a Customer Associate, you will be handling inbound and outbound customer interactions related to mortgage and brokerage services. This is a great opportunity to join a high-growth environment with a company that values your skills and supports your career development.Key Responsibilities in Banking/Financial :Handle customer inquiries related to brokerage, mortgage, and financial servicesAssist clients with account information, application status, payments, and general concernsMaintain accurate records of transactions and customer interactionsEnsure compliance with financial regulations and data privacy standardsWork closely with other departments to resolve escalated or complex issuesMeet performance metrics including quality, accuracy, and customer satisfactionJob Requirements :High School Graduate (old curriculum) or ALS GraduateAt least 1 year of experience in brokerage, mortgage, or related financial servicesStrong communication and problem-solving skillsAbility to work effectively in a fast-paced, customer-focused environmentWilling to work onsite in Quezon CityAmenable to shifting schedules.
