Back Office CSR for Healthcare Account

Mandaluyong City, Metro Manila
Permanent
Full-time

2 months ago

Job Description:ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!Account Specific Roles and Responsibilities:

Review and verify session notes for accuracy and completeness.
Assist with scheduling tasks and manage related updates in a timely manner.
Perform various administrative duties as needed to support back-office functions.
Communicate effectively with therapists and other team members via email and phone to ensure clear and accurate information flow.

Requirements:

At least 6 months BPO experience
Back-Office experience is an advantage
Experience in ABA or similar fields is a PLUS

Excellent verbal and written English skills
Willing to work onsite in Shaw Blvd, Mandaluyong
Amenable working night shift

Benefits:What can we offer you?

Competitive salary and benefits
Health Insurance with free dependents*
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
A focus on growing your career path with us
We encourage you to follow your passions and learn new skills

Our commitment to you

Strong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career
Continuous learning and innovation
We foster an all inclusive environment where everyone thrives

ISTA Solutions

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