Assistant Account Manager (Up to ?40K + WFH Set Up + FREE AI Certification)
Philippines
Permanent
Full-time
6 days ago
Assistant Account Manager (Up to 40,000 + Remote + FREE AI Certification) Philippines | Remote | Night Shift (11 PM-8 AM PH Time) At GoTeam, you won't just manage client accounts-you'll be instrumental in shaping a proud Filipino legacy. We leverage Filipino brilliance and AI to create innovations that simplify lives globally, elevating the Philippines' reputation as a hub for world-class talent and compassionate technology. This role is central to that transformation. You will be at the forefront of AI-driven productivity, and your work will directly contribute to making lives easier on a global scale and uplifting our nation's mark on the world stage. Here, You Will Find Purpose by providing exceptional customer service and ensuring smooth communication through mainline phones. Unlock Possibility by reviewing carrier late payment lists and taking action to maintain seamless operations. Accelerate Your Personal Growth by taking on various tasks and projects that promote continuous learning and advancement. Accelerate Your Personal Growth Company-provided laptop with a second monitor. Industry-best HMO for one dependent + extended dependents ( 200,000 coverage, private room, 10,000 medications reimbursement). Option to enroll up to four additional dependents (siblings, grandparents, partners) via salary deduction. 1M Life Insurance Coverage. Access to Exceed Institute, Masterclass, and LinkedIn Learning. Membership in GoTeam Sports Club, Yoga, and Wellness Programs. Unlock Your Possibility Prorated 5 Days Vacation Leave + 5 Days Sick Leave upon regularization. 5 Service Incentive Leave (SIL) days upon your first work anniversary (convertible to cash if unused). Salary Finance access (post-regularization). Discounts with Sunnies Studios. Welcome gift on Day 1. Win a trip to Bali through company raffles. Live Your Purpose Join GoTeam Cares volunteer programs. 10,000 referral bonus. Monthly gratitude events, team dinners, and leadership talks. Your Family's Benefits 24/7 financial, legal, and counseling support for up to four family members. Free telemedicine consultations. Virtual family events and prize opportunities. Role In this role, your mission is to ensure timely client communication and accurate policy management. You will make a direct impact by: Answering phones and transferring calls to appropriate account managers as needed. Reviewing personal and commercial late payment lists, emailing late notices to insured clients and attaching documentation to the EPIC system. Detailing non-downloadable policies as required and issuing certificates of insurance, binders, and evidence of property. Assisting with various tasks and projects, including EPIC system cleanup and managing agency scanned mail. This Role Is for You If Experience 2+ years of experience as a virtual assistant or in related work. Previous insurance experience preferred but not required. Technical Skills Highly organized and adept at managing multiple tasks and shifting priorities in a fast-paced environment. Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Non-Negotiables Professional demeanor and behavior at all times. Ability to communicate effectively with internal and external customers and identify and resolve problems promptly. Strong attention to detail and ability to meet project and task deadlines. The Role at a Glance Compensation: Up to 40,000 Schedule: Night Shift (11 PM-8 AM PH Time), Monday-Friday Work Setup: Remote (anywhere in the Philippines) Reports to: Account Management Lead Ready to find purpose in your work, unlock possibilities, and accelerate your growth Your next career chapter starts here-let's go! Our Hiring Process: Built for Speed and Clarity Apply and complete our AI-powered on-demand interview via Multiplai-anytime, anywhere. Meet our Recruitment Team for a live conversation. Proceed to a client interview or assessment. Receive your job offer-fast and transparent. About GoTeam Great Place to Work Certified (4 years in a row!) 85% Employee Engagement Score AI-Powered Performance: We equip you with advanced AI tools designed to multiply your productivity and unlock your earning potential. 1,000+ team members and growing. Mission: Provide 100,000 people with free AI certification via the Vjal Institute. Culture: Innovation, inclusivity, growth Go Beyond Employment: Build a Future-Proof Career We're calling on 100,000 Filipino professionals to lead the AI revolution. Get Your FREE AI Certification Join Project 100K - AI Certification for the Philippines , powered by GoTeam. Equip yourself with global-ready skills - 100% free . Claim your spot now: https://links.cherish.pro/widget/form/ruhHXJUmH7lVPCQarTpg Work Set-up Home Show more Show less