Corporate Account Manager

• Develop strategic business partnerships with existing customers to be in line with department's direction and customer strategy to deliver business objectives
• Cultivate relationships and manage new and recurring clients - you'll do what it takes to keep them happy and upsell their business either by adding more users or activating existing user base
• Proactively coordinate with cross functions on customer projects: i.e. marketing & retention campaign development, etc.
• Develop the overall strategy for revenue growth through cross-functional collaboration; e.g. top line growth through increasing the Gross Merchandise Value output from Key Corporate Customers
• Ensure effectiveness of monthly campaign and ROI for every promotions/ activities implemented in responsible account(s) and timely customer payment
• Regular business review and analysis internally and externally to identify gaps and opportunities
• Implementing new business strategies to expand existing customer base and to secure targets by searching and screening for new customers such as corporate projects etc.
• Provide quality follow up with customer inquiries, pre-sales to post-sales service and technical support to customers to maintain relationships with all potential and existing clients.
• Generate new ideas and implement right tactics for Account Growth
• Achieve the set target by focusing on the development of Active Users and Active Corporates

Delivery Hero