Account Manager B2B - Industrial
Citadel Pacific View all jobs
- Makati City, Metro Manila
- Permanent
- Full-time
- Responsible for the development of Industrial Accounts assigned, in compliance with sales and finance policy and all legal and technical standards.
- Implements ILC policies, channel transformation initiatives and commercial strategies.
- Implements and executes business reviews and business plans with channel partners.
- Manages and monitors volume performance daily and feedback to account manager.
- Prepares monthly Contact Plan, runs it, and feedbacks weekly to the Line Manager.
- Coach sales agents and management of the distributor in managing and growing the business.
- Ensures recovery of customer overdue.
- Implements actions proposed by the business and /or by the Line Manager and reports timely about the results of these actions.
- Monitors commercial installation after contract signature (verifies compliance with safety regulations and tightness tests for installations).
- Plan, monitor, and achieve individual and team sales targets.
- Develop, update, maintain and communicate the customer strategy for customers within portfolio, record all customer interaction and plan / allocate tasks to meet customer needs.
- Be responsible and proactive on HSSE issues that affect the individual, the office environment and their customers.
- Be accountable for own development plan to continuously improve competencies (knowledge / skill / behavior).
- Define and execute the overall business plan (including call plan) for all customers in portfolio.
- Monitors competitor activities and implements strategies to counter them.
- Ensure all service providers carry out the agreed terms.
- Actively use available systems optimally and keep customer contacts up to date and / or actively ensure accuracy where others perform these tasks.
- Provide backup within the sales force when required.
- Ensures all customer contracts are updated and enforced. Responsible for development of team members’ individual competencies.
- Ability to plan and execute channel transformation
- Minimum 2-3 years of experience in sales, preferably in the Oil and Gas industry or similar
- High personal effectiveness, able to command respect without direct authority
- Ability to work independently with minimum supervision and support
- Prior experience in the direct industrial segment is strongly preferred
- Demonstrated Enterprise First mindset and actions (looking beyond department “silo” and contributing to business unit / ILC bottom line)