Customer Success Manager (B2B Account Management | Hybrid | Taguig)

recruitify_hr

  • Taguig City, Metro Manila
  • Permanent
  • Full-time
  • 2 days ago
Location: Fort Bonifacio, Taguig (PhilPlans Corporate Center) Work Setup: Hybrid (3 Days Onsite | 2 Days WFH) Schedule: Monday to Friday (Weekends Off) Start Date: March 30, 2026 Headcount: 2 Compensation & Benefits Basic Salary: PHP 45,000 Allowances: PHP 5,000 (Performance-based) Sign-On Bonus: PHP 60,000 100,000 HMO Coverage Life Insurance Important Requirement Must have B2B Account Management experience (MANDATORY) Profiles without Account Management experience will NOT be considered Qualifications Bachelors Degree in Business, Marketing, IT, Computer Science, or related field At least 12 years of B2B Account Management experience Experience handling client relationships in a B2B environment Strong communication and stakeholder management skills Key Responsibilities Manage and grow B2B client accounts Drive product adoption and encourage use of new features Identify churn risks and implement retention strategies Conduct regular business reviews (quarterly/annual) Collaborate with internal teams: Sales, Product, Marketing, Support, and Engineering Build strong client relationships and ensure customer success Align customers with tools and resources to maximize platform value

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