Company Description XMC Inc. is a Business Process Outsourcing Agency providing essential services focused on customer service. Our mission is to ensure customer satisfaction and provide exceptional support to our clients. Located in Taguig, we are committed to delivering efficient and reliable solutions for businesses. Role Description This is a full-time on-site role for an Inbound Sales Agent located in Pasig. The Inbound Sales Agent will be responsible for handling incoming calls, providing excellent customer service, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. The role also involves maintaining customer satisfaction through effective communication and support. Qualifications Customer Service skills, including Customer Service Representatives and Customer Support experience Proven ability to achieve Customer Satisfaction and enhance Customer Experience Strong communication and interpersonal skills Ability to work in a fast-paced environment Previous experience in sales or a related field is a plus High school diploma or equivalent; additional qualifications are a bonus Show more Show less