
Zoho One CRM & Automation Specialist
- Philippines
- Permanent
- Full-time
- Audit and clean existing Contacts, Accounts, and Deals in Zoho CRM
- Deduplicate and standardize data across modules for accuracy and consistency
- Implement AI-powered tools for ongoing data hygiene and enrichment
- Design and implement automated workflows in Zoho CRM (Deals & Leads modules)
- Streamline lead-to-deal conversion processes
- Create task automation to reduce manual input and improve efficiency
- Build customized dashboards for real-time visibility of company KPIs
- Provide insights on sales performance, pipeline health, and client activity
- Enable leadership to track progress toward goals at a glance
- Develop branded customer portals for borrowers and clients
- Centralize documentation, communication, and deal progress tracking
- Incorporate AI-driven tools to enhance customer interactions and support
- Utilize Zoho AI features (Zia, AI-driven workflows, chatbots, etc.)
- Integrate Zoho apps (CRM, Creator, Books, Cliq, etc.) into a seamless platform
- Ensure scalability and best practices to support long-term business growth
- Proven expertise in Zoho One ecosystem (CRM, Creator, Books, etc.)
- Strong background in workflow automation, CRM customization, and integrations
- Familiarity with AI tools and features within Zoho (Zia, chatbots, AI workflows)
- Strong problem-solving, analytical, and documentation skills
- Experience with reporting, dashboards, and client portal development preferred