Our Systems and Network Analyst form part of the Managed Service Products team, who are responsible for delivering quality management products to consultants. You are responsible for the backing up technologies, working with server environments, networking systems, working on Powernetu0026rsquos internal systems and fitting the core requirements. With us, you reap the benefits of: Continuous career development and certifications HMO with Dental (with dependent & pre-existing conditions accepted) Mental health consultations Access to Medical Team on Day 1 Life insurance Paid-time offs Annual Appraisal based on merits Free Daily Meals Employee referral programs Regular awards and recognitions Never missed a payout or let go anyone due to the pandemic Employee Savings Program Camaraderie that lasts a lifetime Required Skills & Experience Skill & Experience 1 . Core Requirements Ability to recognize service-effecting problems Ability to work in a team, and solo, to ensure jobs are being completed Continual reviewing of open tickets, and working to resolution or escalation quickly Communication Communication Communication 2 . Backup Technologies (Essential) Datto BCDR u0026ndash monitoring, maintaining and troubleshooting issues Veeam u0026ndash monitoring, maintaining and troubleshooting issues ShadowProtect u0026ndash monitoring, maintaining and troubleshooting issues 3 . Server Environments (Essential) Level 1 Server Administration u0026ndash Checking basic server functions, based on alerting information, user administration, and monitored patching where required. Network troubleshooting - including basic network functionality, DNS troubleshooting, firewall management VMware management experience (1+ years) u0026ndash Connecting to a VMware server, and checking VM status, basic troubleshooting of issues Remote Management Tools experience u0026ndash iLO, iDRAC, etc. 4. Networking Systems (Preferred) Sophos Firewalls experience u0026ndash checking device status, reviewing potential issues before escalating Routing and switching concepts Network troubleshooting u0026ndash Ability to troubleshoot basic issues prior to escalation 5. Internal Systems Experience (Preferred) ConnectWise PSA Datto RMM Sophos Central Required Qualities & Behaviours Skill & Behaviours Culture embodiment : Embody Virtual IT Groupu0026rsquos culture, always acting in alignment with its core values, both internally and externally. Virtual IT Group Core Values: Family - Our family is inclusive of our community, our people, their families, our clients and partners. As a family we demonstrate the values of one. We win together, we care, appreciate and respect each other. Communication - We communicate with purpose and demonstrate active listening. We treat people with the care and respect that we desire ourselves. We believe in being comfortable with being uncomfortable. Development - Our industry is ever changing we must grow and evolve. We actively share our knowledge and play a leading role in our own development. Commitment - We are resourceful, we take something, run with it and see it through. This is the very foundation that this company was built on: integrity, accountability and follow through. We understand that transitioning to a new company during these times might be unnerving, but we make it easy for you by: 100% virtual recruitment & onboarding Assign a buddy to assist with your transition Being compassionate About the Team Our work culture is based on transparency, trust, and camaraderie. Our goal is to introduce Filipino talent to companies around the globe who also aim to create a positive impact to the world.