Receptionist

• Greet and welcome guests upon arrival with a warm and professional demeanor.
• Handle the check-in and check-out process, including verifying reservations and issuing room keys.
• Manage room bookings and reservations using the inns reservation system.
• Answer phone calls, respond to emails, and address guest inquiries promptly.
• Provide information about the inns services, facilities, and local attractions.
• Handle guest complaints or special requests professionally, escalating issues when necessary.
• Process payments accurately, including cash, credit cards, and digital payment methods.
• Maintain a clean and organized front desk area.

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