Guest Care Officers at the award-winning Masungi Georeserve manage the end-to-end customer experience from inquiries to post-visit feedback. The guest care officers ensure a seamless guest experience for the geotourism component of the project, ultimately helping sustain environmental conservation efforts. Daily tasks include: Manage the online reservations system Track payments and calendaring Coordinate with operations team to ensure smooth delivery of services Provide personal and timely service via phone calls, emails, and SMS Provide administrative support to team Candidates with superior English and Filipino communication skills (oral and written ), a customer service mindset , and an interest in nature conservation/sustainable tourism will be prioritized. Tourism and hospitality graduates are encouraged to apply. This role is ideal for those with 0-2 years of relevant working experience and those comfortable working in a nature setting. Shared on-site living quarters in Baras, Rizal (Km. 45 Marcos Highway; 1.5 hours from Metro Manila) may be provided for hired candidates upon request. Show more Show less