About Wonders Corporation Wonders Corporation is a technology-enabled service company headquartered in New York City. The company specializes in providing ordering taking, marketing, social media management, and data analytics for the restaurant industry. Job Title: Restaurant Quality Control Apprentice Job Summary/Objective: The main objective of the Restaurant Quality Control Apprentice is to provide auditing data and insights to support account-based restaurant quality assurance. The team takes a proactive approach to monitoring mistakes and areas for improvement that affect the customer ordering experience with Wonders. The goal is to capture issues or potential issues before they become problems or are escalated by clients/customers. Responsibilities And Duties Analyze RQC audit data to identify specific types of issues that new restaurants are experiencing. Provide information on the particular issues that can be addressed. Monitor whether the recommended changes significantly improve the process and reduce the quantity of issues/mistakes. Monitor and audit transactions for all newly onboarded restaurants until all audit stages are completed. Update quality reports by maintaining the respective files and data. Gather data and highlight customer/client satisfaction results from the audits and share this information with Training, Content, Tech, or Operations for possible interventions. Show more Show less