Client Solutions Associate

Pavia, Iloilo
Permanent
Full-time

1 month ago
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Client Solutions Associate (Night Shift)Graveyard (7 PM- 4 AM)| Fulltime | Iloilo (Onsite Setup)About the RoleWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.Why CooeeBecause we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.What you'll be working on

Interpret and validate client needs to determine appropriate service responses
Coordinate with contractors to resolve client concerns
Enter and update client and service data accurately
Communicate clearly with clients and team members
Monitor open jobs and make sure they are completed on time
Help improve systems and processes when needed

What were looking for

Start your career with us fresh grads welcome( or with 2 years customer service experience)
Strong English communication skills (written and verbal)
Confident in handling large volumes of data with accuracy
Comfortable working with spreadsheets and Microsoft Office tools
Detail-oriented and organized in tracking tasks and records
Able to work independently and manage time effectively
Has a proactive mindset and is open to learning
Willing to work on a graveyard shift (night schedule)

Job Type: Full-time, Graveyard shift (7 PM- 4 AM)
Work Setup:
Onsite (Iloilo Office): 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo

Cooee