Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members, analyzing system performance, and providing solutions to enhance operational efficiency. You will also be responsible for ensuring that all components of the systems function seamlessly, contributing to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Collaborate with cross-functional teams to resolve technical issues. - Document processes and solutions for future reference. - Provide training and support to end-users as needed. - Stay updated with the latest trends and technologies in application support. Profession al & Technical Skills: - Required Skill: Expert proficiency in Google Workspace. - Strong understanding of cloud-based applications and services. - Experience with troubleshooting and resolving application issues. - Familiarity with system integration and data management. - Ability to communicate technical information effectively to non-technical users. Additional Information: - The candidate should have minimum 1 year of experience in Google Workspace. - This position is based at our Manila office. Minimum 1 year(s) of experience is required About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
