Business Process and Solutions Head (Senior Business Process Analyst and SAP Coordinator)

  • Philippines
  • Permanent
  • Full-time
  • 4 days ago
JOB DESCRIPTION: 1. Business Process Improvement Lead Lean Six Sigma projects to reduce waste, improve efficiency, and enhance process quality. Facilitate process mapping, root cause analysis, and continuous improvement workshops applying Lean Six Sigma (DMAIC) Methodologies Establish KPIs, dashboards, and scorecards to track operational performance. 2. SAP Process Management Oversee SAP business processes (Procurement, Finance, Supply Chain, Project Systems) within SMEDD Collaborate with SMEDD and SM Prime IT and SAP functional teams to ensure SAP workflows align with SM Prime and SMEDD SOPs. Lead SAP-related enhancements, testing, and user training for efficiency gains. Ensure compliance of SAP transactions with ISO 9001 and internal quality standards. 3. Quality & Compliance Drive adherence to quality management systems within SAP and process workflows. Support audits by providing SAP reports and process compliance documentation. Standardize business processes across construction sites and head office functions. 4. Leadership & Stakeholder Engagement Manage cross-functional improvement teams and mentor staff on Lean Six Sigma principles. Collaborate with senior management to identify and prioritize process improvement opportunities. Act as liaison between SM business units and Divisions, SM Prime IT and SAP Team, and project management teams for SAP initiatives. JOB REQUIREMENTS: Bachelor's Degree in Engineering, Business Administration, Information Systems, or related field. At least 8 years of experience in process improvement and quality management. Experience in construction industry is an advantage. Lean Six Sigma Green Belt Certified (Black Belt is an advantage). Proven expertise and coordination in SAP modules (MM, PS, FI/CO, or equivalent). Strong knowledge of ISO 9001 and construction project workflows. Proficiency in data visualization tools (Power BI, Excel Advanced) is an advantage. Excellent leadership, problem-solving, and change management skills. Show more Show less

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