Customer Loyalty Representative | Guaranteed 26K/Mon plus incentives
Taguig City, Metro Manila
Permanent
Full-time
13 days ago
Company Description TELUS is driven by a purpose to innovate and create positive impacts in our digital world. Our inclusive and supportive team is passionate about empowering customers, communities, and each other. At TELUS, we value your opinions, support your growth, and provide a career that can help you reach your full potential. Additionally, we are committed to making a difference in our communities and the planet, pushing the boundaries for sustainable change. Join us and find your place at www.telus.com/careers. Role Description This is a full-time, on-site role located in Taguig for a Customer Loyalty Representative. The responsibilities include handling customer inquiries and concerns, resolving issues to ensure customer satisfaction, and maintaining a high level of customer support. The role also involves effective communication to enhance customer experience and build strong relationships with clients. The successful candidate will strive to meet and exceed metrics for performance and customer satisfaction. Qualifications Customer Satisfaction and Customer Experience skills Customer Support and Customer Service skills Excellent Communication skills Strong problem-solving abilities and attention to detail Ability to work effectively in a team setting and independently Prior experience in a customer service role is beneficia is a must Show more Show less